The experienced staff of the Village of Harwood Heights Water Department provides residents with the following services:
- Billing payment information
- Final bill requests
- Meter equipment service
- Meter readings
- General customer information
NOTE: In order to avoid high water bills, residents should regularly check all toilets, faucets, and anywhere else where water leakage/loss may be an issue.
Residential billing is done on a bi-monthly basis. Multi-unit, commercial, and non-profit billing is done on a monthly basis.
Water bill payments can be made online by clicking here. You must register when paying your bill online for the first time. To register, you will need your account number and PIN number (both found on your bill). Once you've registered, you can just sign in the next time you want to make a payment.
Payments can also can be made at the Village Hall, 7300 W. Wilson Ave, during normal business hours - Monday through Friday from 9:00 am - 5:00 pm. The Village also has a silver mailbox outside its main entrance (on the east side of the building) where payments can be deposited 24 hours a day, 7 days a week.
(Payments will no longer be accepted over the phone.)
Click here for the 2023 Water/Sewer Rate Schedule - effective June 1, 2023.
Past due water bills are penalized at a rate of 10% of the total bill - if paid after the due date. The Village allows forgiveness of one penalty per year.
Water Department Office Hours: Monday-Thursday 9:00 AM-3:15 PM; Friday 9:00 AM-3:00 PM
Brigette Baggetto, Water Department Clerk
NOTE: If you have any questions or concerns regarding your water account, please contact Brigette at 708-667-7061. If you received a shut-off notice and/or if you need to arrange a payment schedule, please call the Village Hall at 708-867-7200.