Water Service

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Water Service

The experienced staff of the Village of Harwood Heights Water Department provides residents with the following services:

  • Billing payment information
  • Final bill requests
  • Meter equipment service
  • Meter readings
  • General customer information

NOTE:  Residents should make sure to check all toilets, faucets, and anywhere else where water leaking/loss may be an issue on a regular basis in order to avoid high water bills.

Billing Information
Residential billing is done on a bi-monthly basis.  Multi-Unit, Commercial, and Non-Profit billing is done on a monthly basis.

Payment Information
Water bill payments can be made online by clicking here. You must register when paying your bill online for the first time.  To register, you will need your account number and PIN number (both found on your bill).  Once you've registered, you can just sign-in the next time you want to make a payment.

Payments can also can be made at the Village Hall, 7300 W. Wilson Ave, during normal business hours - Monday through Friday from 9:00 am - 5:00 pm and Saturday from 9:00 am - noon.  The Village also has a mailbox outside its main entrance where payments can be deposited 24 hours a day, 7 days a week.

(Payments will no longer be accepted over the phone.)

Fees
Click here for the 2019 Calendar Year Water/Sewer Rate Schedule.

Fines
Past due water bills are penalized at a rate of 10% of the total bill if paid after the due date.  The Village allows forgiveness of one penalty per year.

Water Department Office Hours: Monday-Thursday 9:00 AM-2:30 PM; Friday 9:00 AM-2:15 PM

Contact Information

Brigette Baggetto, Water Department Clerk

Mary O’Connor, Deputy Clerk/Village Collector

NOTE: If you have any questions or concerns regarding your water account, please contact Brigette at 708-667-7061.  If you received a shut-off notice and/or if you need to arrange a payment schedule, please contact Mary at 708-867-7200.

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